Vernon Roberts
Vernon Roberts founded evoke learning for this simple reason … to turn his passion for learning into results for his clients. Vernon is a leadership facilitator, executive coach, and performance consultant. In these roles, Vernon works with individuals, teams and organizations to increase effectiveness, enhance communication, focus on goal execution, and build leadership capacity. These objectives are accomplished through a variety of methods. Meeting facilitation, coaching/feedback sessions, “teach the instructor” workshops, and design and delivery of leadership and sales management programs are a few of the ways Vernon creates value for clients. Prior to creating evoke learning, Vernon was a Senior Vice President at Bank of America where he held leadership roles in retail, client and risk management, staff development, and learning. His twenty-four years in business include leading people, creating strategy and managing operations. He has designed and facilitated corporate change management programs that changed the behaviors of leaders and helped employees manage change. Vernon has delivered training in the classroom, via e-learning, teleconference and television. Vernon has an MBA and certifications in facilitation and instructional design and is a member of Duke Corporate Education's Global Learning Resource Network.
Representative experiences include:
- Led the delivery
of a deep cultural change project that redesigned a fundamental training
program. This powerful experiential financial training not only lowered
learning costs but also decreased time to market and created more capable
client managers.
- Facilitated an
enterprise wide leadership development program for vice presidents and
senior vice presidents at a top 5 financial institution. The program
connected leaders to the corporate vision and the corporate leadership
model. Coached leaders through 360 feedback sessions while holding them
accountable for modeling leadership behaviors and creating an action
plan for change.
- Facilitated six-sigma
programs for a national quality and productivity rollout. These programs
enabled the workforce to realize thousands of dollars in cost savings
through the utilization of six-sigma quality principles.
- Led the creation
of a learning center for several hundred training professionals. The
programs utilized a number of blended solutions including e-learning,
satellite television, classroom and teleconference. By accessing a portal,
learning professionals are able to read highlighted articles about training,
register for programs, download behavior and competency models, access
instructional design assistance, participate in discussion threads,
take skill assessments and access suggested developmental opportunities.
These programs produced more competent training professionals who created
deeper learning experiences for their clients.
- Led facilitation
for the national rollout of a process change program. The program introduced
accountability, respect, teamwork, and authentic communication into
a process where employees consistently relied on each other sight unseen.
As a result of increased employee ownership of the process, errors were
reduced and clients experienced improved cycle time.
- Designed and delivered
brainstorming and strategy workshops to:
- Help a marketing organization and a national advertising agency work together to determine an employee and customer rollout strategy for a new brand initiative.
- Determine the root causes, develop improvement plans and assign execution responsibilities for process issues in a credit delivery team for a Florida commercial banking group.
- Designed and delivered team building and communication workshops to:
